Privacy Policy

Last updated: December 2024

Introduction

landedX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect information about you in various ways:

  • Personal Data: When you create an account, we collect your email address and any profile information you provide.
  • Usage Data: We automatically collect information about how you use our website, including pages visited, search queries, and interactions.
  • Location Data: We may collect your postcode to provide accurate delivery cost calculations.
  • Cookies: We use cookies and similar technologies to enhance your experience and analyse usage patterns.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Calculate accurate delivery costs based on your location
  • Save your preferences and favourite cars
  • Send you updates about saved searches (if you opt in)
  • Improve our website and services
  • Respond to your enquiries and support requests

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate our website and services (e.g., hosting, analytics)
  • Transport Partners: If you request transport quotes, we may share relevant details with transport providers
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

Cookies

We use cookies to improve your experience, remember your preferences, and analyse how our website is used. You can control cookies through your browser settings, but disabling cookies may affect functionality.

Third-Party Links

Our website contains links to third-party websites (car listings). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@landedx.com.au